CUSTOMER SUPPORT

 

 
Frequently Asked Questions

Find answers to frequently-asked pre-purchase and troubleshooting questions.

Q : How do I determine what size bath to purchase?
A: Generally, the size of the bathing area in the bathroom will determine whether a 5-foot, 6-foot or corner bath is selected. If space is not an issue then other
factors can be considered. Most consumers' compare the features, style, comfort and price of the various baths being evaluated
.
Q : How do I determine the proper household water heater size for a new whirlpool bath?

A: A general rule of thumb is that the water heater should be two-thirds the size of the water capacity of the bath. For example, a 60-gallon bath would require a 40-gallon water heater. This rough formula does not take into consideration other demands that might be placed on the water heater. We recommend that a plumber be consulted for your particular application.

Q : What type of warranty is included with a ROKA whirlpool bath or Steam room?
A: Luxury Collection baths are covered by 2 years warranties that apply to the bath and all factory installed components, whereas Elegant collection is covered with 1 round of warranty.
Q : After using the bathtub or steam room there is a noise which comes . What is wrong?
A: Nothing is wrong. This is the ozone disinfecting system, which gets ON automatically for few minutes, after the use of the whirlpool bath or steam room. The purpose of the ionizer is to ensure the cleanliness of the chamber by creating negative ions, which neutralize bacteria.
Q. What is this Scottish bath ?
A. Scottish bath is Automatic rotating sprays of hot and then cold water which enables skin capillaries to quickly shrink and expand naturally, cleaning bodily wastes and enhancing the skin.  This function is only in B2501, B2502, B2503, B2502 models.
 
Developed by SkyAngels
Copyright 2010 Roma International Private Limited. All rights reserved. | Customer Support | Policy | Careers | Sitemap